Cultural Intelligence Expert Dr. Amy Narishkin Highlights HSP's Earned Authority Initiative
A conversation with Neill Marshall and Kurt Mosley explores how healthcare executives build trust, influence organizational culture, and establish sustainable leadership.
What does it take for a newly appointed healthcare executive to earn the trust of an organization? It’s a question HealthSearch Partners Chairman Neill Marshall and Associations Practice Leader Kurt Mosley have been exploring through HSP’s Earned Authority: First 90 Days initiative.
Their research recently caught the attention of Dr. Amy Narishkin, a cultural intelligence strategist, executive coach, and author whose work focuses on helping leaders create organizational environments where people feel valued, heard, and empowered to contribute.
In her October 20 article, “Before You Change the Culture, Notice How You’re Changing It,“ Dr. Narishkin shares insights from a conversation with Marshall and Mosley about the relationship between earned authority, cultural intelligence, and sustainable healthcare leadership.
The discussion explored how seemingly small leadership behaviors can have an outsized influence on organizational culture. From a hospital CEO who rode the employee shuttle to connect with staff to the importance of listening before implementing change, their conversation reinforced a central theme of HSP’s research: Leaders build credibility through consistent actions, not simply the authority of their position.
Dr. Narishkin brings an additional perspective to this work, examining how leaders can recognize unwritten cultural expectations, create environments where employees feel safe speaking openly, and understand how their own behavior shapes the organizations they lead.
For HSP, the conversation underscores the importance of looking beyond the executive search itself. Finding the right leader is only the beginning. Helping that leader establish meaningful relationships, earn trust, and achieve long-term success is equally important.
